To ensure that you never miss a HAV Trading update, please add us to your email safe lists
Since your internet service provider probably uses some type of spam filter we ask that you add us to your trusted list of senders, contacts or address book. This is known as whitelisting.
If you do not see an email from HAV Trading in your inbox, due to the overzealous filtering by ISPs, my email may have mistakenly been sent to your spam folder.
Please open your spam folder look for it there, open it and mark it as “not spam”…
Click the link to your ISP or email client to Whitelist HAV Trading and all emails sent from: support@havtrading.co.uk
Listed below are instructions on whitelisting for major internet service providers, email clients and spam filters.
AOL
To make sure email gets delivered to your AOL inbox, you must add the email address or corporate domain of the sender to your Address Book or Custom Sender List.
1. Click the “Spam Controls” link on the lower right side of your inbox screen.
2. When the “Mail & Spam Controls” box appears, click the “Custom sender list” link.
3. Choose the “allow email from support@havtrading.co.uk” option.
4. Add the domain or email address you would like to receive mail from, then click “Add”
5. Click “Save”
YAHOO! MAIL
If you’re not receiving email you are expecting, I recommend that you add a filter to automatically send email from our address to your Inbox. This is the only way to really ensure delivery.
1. Open your Yahoo mailbox. (log in at www.yahoo.com)
2. Click on “Mail”
3. Click ‘Mail Options’.
4. Click ‘Filters’.
5. Next, click ‘Add Filter’.
6. In the top row, labelled ‘sender:’, make sure ‘Contains’ is selected in the pull-down menu.
7. Click in the text box next to that pull-down menu, then enter the address in the ‘From’ line of our newsletter: support@havtrading.co.uk
8. At the bottom, where it says ‘Move The Message To’, select ‘Inbox’ from the pull-down menu.
9. Click the ‘Add Filter’ button again.
HOTMAIL LIVE, WINDOWS LIVE AND MSN
In the new Hotmail you must “Mark sender as safe” to enable hyperlinks even in text emails and images in HTML emails. Entering the email contact in the address book or contacts no longer whitelists the sender – this needs to be done manually:
1. Log on to your hotmail account.
2. Select “Options” then “More options” near the top right of your screen.
3. Under “Junk e-mail”, select “safe and blocked senders”
4. Now select “safe senders” and add our email address here (support@havtrading.co.uk)
5. Add our address to your list.
GMAIL
To make sure email gets delivered to your inbox, you can add the email address support@havtrading.co.uk to your contacts list, or manually add a filter:
- Click Create a filter (next to the Search the Web button at the top of any Gmail page).
- Enter support@havtrading.co.uk in the “from” box
- Click Next Step.
- Select “never send to spam” option
Click Create Filter.
OUTLOOK
To add our address to your Outlook safe senders list.
Right click on the email in your inbox.
In the menu that appears, select the “Junk Email” option, then select “Add sender to safe senders list”
APPLE MAIL
To add our address to your Apple Mail contacts list:
1. Click on the sender’s address at the top of the email. This will open a list of actions.
2. Select “Add to address book”.
BLACKBERRYS
1. Scroll up to the message header
2. Get to the field where their name is listed, click the Berry button and then click Show Address
3. Select and copy that support@havtrading.co.uk to the clipboard
4. Go into Address Book and find the user
5. Select Save
6. Click to edit it, and then click the Berry button to add another email address
7. Paste it in and click Save
MOZILLA THUNDERBIRD
1. Click the Address Book button
2. Make sure the Personal Address Book is highlighted
3. Click the New Card button. This will launch a New Card window that has 3 tabs: Contact, Address and Other
4. Under the Contact tab, copy and paste the “From” address, support@havtrading.co.uk into the email dialogue box
5. Click OK
NORTON ANTISPAM
1. Start up Norton AntiSpam
2. Click the Status & Settings tab
3. Click AntiSpam
4. Click Configure
5. Click Allowed List tab
6. Click Add button
7. In the ‘Email Address’ box, enter support@havtrading.co.uk
8. Click OK
9. Click OK
MCAFEE SPAMKILLER
1. Select Friends from the McAfee SpamKiller sidebar.
2. Click Add a friend.
3. Make sure All users at a domain is selected under Friend type:
4. Type the name you want to whitelist under Address: support@havtrading.co.uk
5. Click OK.
6. Click OK.